Shipping policy
We ship most in-stock merchandise within 1-2 business days of receiving your order! Our standard shipping and handling charges cover most items. Certain heavy or oversized items may have extra shipping costs.
Our standard shipping and handling charges cover most items. Certain heavy or oversized items may have extra shipping costs. See our full shipping rates below.
- Shipping and Handling
- US Standard & Express Deliveries
- Alaska, Hawaii, U.S. Territories and APO/DPO/FPO Deliveries
- Canadian Deliveries
- International Deliveries
- Express Delivery
- Motor Freight Shipping
- White Glove Delivery
Shipping and Handling
Standard shipping and handling charges are based on the total price of merchandise shipped to each delivery address within the 48 contiguous states. Standard Ground Service requires 5-7 business days. If your delivery is to an International address other than Canada, please order by phone so we can give you all the available shipping options.
US Standard & Express Deliveries
Within the 48 contiguous states and for orders under 20lbs
| Order Total | Standard S&H | Express S&H |
|---|---|---|
| $0 - $10.00 | $7.99 | $22.94 |
| $10.01 - $20.00 | $8.99 | $23.94 |
| $20.01 - $30.00 | $9.99 | $24.94 |
| $30.01 - $40.00 | $10.99 | $25.94 |
| $40.01 - $50.00 | $11.99 | $26.94 |
| $50.01 - $60.00 | $13.99 | $28.94 |
| $60.01 - $70.00 | $14.99 | $29.94 |
| $70.01 - $80.00 | $15.99 | $30.94 |
| $80.01 - $90.00 | $16.99 | $31.94 |
| $90.01 - $100.00 | $17.99 | $32.94 |
| $100.01 - $125.00 | $20.99 | $35.94 |
| $125.01 - $150.00 | $22.99 | $37.94 |
| $150.01 - $200.00 | $26.99 | $41.94 |
| $200.01 - $250.00 | $31.99 | $46.94 |
| $250.01+ | 13% of order | 16% of your order |
Please note that shipping charges are estimated and do not take into account multiple, oversized packages. We estimate shipping costs in order to keep shipping costs as minimal as possible. Actual shipping charges will be calculated and added when your order is processed. If there is a significant increase in shipping your order will be held and you will be contacted by our Customer Service. We apologize in advance for any inconvenience this may cause you.
Alaska, Hawaii, U.S. Territories and APO/DPO/FPO Deliveries
| Order Total | Standard S&H | Express S&H |
|---|---|---|
| $0 - $25.00 | $14.99 | Please call 800-494-7544 for a quote. |
| $25.01 - $40.00 | $19.99 | |
| $40.01 - $50.00 | $24.99 | |
| $50.01 - $70.00 | $27.99 | |
| $70.01 - $100.00 | $35.99 | |
| $100.01 - $125.00 | $43.99 | |
| $125.01 - $150.00 | $51.99 | |
| $150.01 - $250.00 | $61.99 | |
| $250.01+ | 22% of order |
Please note that shipping charges are estimated and do not take into account multiple, oversized packages. We estimate shipping costs in order to keep shipping costs as minimal as possible. Actual shipping charges will be calculated and added when your order is processed. If there is a significant increase in shipping your order will be held and you will be contacted by our Customer Service. We apologize in advance for any inconvenience this may cause you.
Canada Standard Deliveries
| Order Total | Standard S&H | Express S&H |
|---|---|---|
| $0 - $25.00 | $15.99 | Please call 800-494-7544 for a quote. |
| $25.01 - $45.00 | $21.99 | |
| $45.01 - $70.00 | $24.99 | |
| $70.01 - $100.00 | $29.99 | |
| $100.01+ | 20% of order |
Please note that shipping charges are estimated and do not take into account multiple, oversized packages. We estimate shipping costs in order to keep shipping costs as minimal as possible. Actual shipping charges will be calculated and added when your order is processed. If there is a significant increase in shipping your order will be held and you will be contacted by our Customer Service. We apologize in advance for any inconvenience this may cause you.
International Deliveries
We ship to most international destinations. Please call 1-800-494-7544 or email us for a quote.
Express Delivery
Add just $14.95 for each delivery address to upgrade to our Plow & Hearth Express Delivery on orders up to $250. For orders over this, Express Delivery is 13% of your order total. Your order will arrive on the 2nd business day (Monday - Friday) after it ships from our distribution center or we'll promptly refund both your regular Shipping and Handling charges and the cost of Express Delivery. We guarantee it!
This service applies to all orders of in-stock merchandise under 20 lbs. for delivery in the contiguous U.S. Call 1-800-494-7544 for rates on expedited orders over 20 lbs. or international deliveries.
Motor Freight Shipping
Some of our large or heavy items are shipped via motor freight carrier. Motor Freight orders may require extra processing time before shipment. Carriers schedule deliveries Monday through Friday between 9:00 a.m. and 5:00 p.m.
Standard freight delivery policy provides only curbside delivery. It may be helpful to have assistance available when your merchandise is delivered. Additional delivery charges may be incurred if you require the driver's assistance.
The carrier will require that you accept and sign for the shipment. Please carefully inspect the packages you receive. If your order appears damaged, describe the damages on the delivery receipt. You may refuse the delivery if you discover any damage.
If you have any questions about motor freight shipments, please contact our Customer Satisfaction department at 1-800-494-7544 or email customer service. Motor freight delivery is not available outside the contiguous United States.
White Glove Delivery
Our premium service, noted in the copy of selected furniture pieces, includes delivery to the room you specify, where the piece is unboxed and all packing materials are taken away. The service is included in the additional shipping cost of these items. White Glove Delivery is not available outside the contiguous United States.